Shop ERP is a comprehensive, web-based ERP solution designed to streamline and optimize business operations across multiple functions. From Product Management to Sales, Purchases, Warehouse, Return, Income, Expense, Accounting and HRM. Shop ERP offers powerful, user-friendly features. Manage Standard, Digital, and Combo Products, track Product Variants, IMEI/Serial Numbers, Batches, and Expiry Dates, and integrate with Weight Scale Machines. Handle HRM tasks like Attendance, Payroll, and Holiday Management, and keep your finances in check with Expense Management and Account Statements. The system supports multilingual interfaces, Automated Purchase Orders, Stock Transfers, and Detailed Reporting. Customize user roles, manage customers and suppliers, and configure tax rates, warehouses, and currencies. Shop ERP also includes advanced features like Internal Messaging, POS Integration, and a variety of Themes and Full-Screen modes, making it the ultimate business management solution.

Key Features

1. Products Management

• Standard Product, Digital Product, Combo Product, and Service: Manage various product types, including physical items, digital products, combinations of products, and services.
• Product Variants: Create multiple variants for a single product, combining various options.
• Product Batches and Expiry Dates: Track products by batches and manage their expiry dates.
• IMEI or Serial Number: Assign unique identifiers like IMEI or serial numbers to products.
• Weight Scale Machine Integration: Seamless integration with weight scale machines.
• Multiple Units Handling: Buy or sell products in various units.
• Product Categories: Organize products into categories for easy management.
• Product Tax and Tax Method: Configure taxes as exclusive or inclusive, with Indian GST readiness.
• Promotional Pricing: Set and manage promotional prices for products.
• Multiple Image Upload: Upload multiple images for products using drag-and-drop.
• Detailed Product Customization: Customize product details extensively, including image uploads.
• Initial Stock and Automatic Purchase: Set initial stock levels and automate purchase orders when stock is low.
• Alert Quantity and Daily Sale Objective: Set alert quantities and daily sales targets for better inventory management.
• Product Management: Add, edit, delete, and view products and categories easily.
• CSV Import: Import products and categories using CSV files.
• Barcode Printing: Print barcodes directly from the system.
• Product Reviews and Ratings: Enable customers to leave reviews and ratings for products.
• Product Bundling: Create bundles of products to encourage bulk purchases.

2. Purchases Management

• Purchase Management: Add, edit, delete, and view purchase records.
• Backdating: Select dates for recording previous purchases.
• Batch and Expiry Management: Set and track product batches and expiry dates during purchase.
• Order Discount and Tax: Apply discounts and taxes at the order level.
• Shipping Costs: Manage shipping costs associated with purchases.
• Currency and Unit Conversion: Convert between multiple currencies and product units.
• Document Attachment: Attach relevant documents to purchase orders.
• Multiple Payments: Handle multiple payment methods for purchases, including cash and cheque.
• Online Payments: Receive payments online via Stripe.
• CSV Import: Import purchase records from CSV files.
• Purchase Returns: Manage returns with ease.
• Supplier Performance Tracking: Monitor supplier performance based on delivery times and product quality.

3. Sales Management

• Sales Management: Add, edit, delete, and view sales records.
• Backdated Sale: Select dates for recording previous sales.
• Order Discount and Tax: Apply discounts and taxes (percentage or flat) at the order level.
• Shipping Costs Management: Manage shipping costs associated with sales.
• Coupon Codes and Discounts: Apply promotional codes and discounts to sales.
• Currency and Unit Conversion: Convert between multiple currencies and product units.
• Document Attachment: Attach relevant documents to sales orders.
• Multiple Payments: Accept multiple payment methods including cash, cheque, reward points, and gift cards.
• Online Payments: Receive payments online via Stripe and PayPal.
• CSV Import: Import sales records from CSV files.
• Invoices: Generate A4 and thermal invoices, and send sale details via email.
• Sales Returns: Manage returns and notify customers via email.
• Delivery Management: Track deliveries associated with sales.
• Customer Notification: Send email notifications to customers with sale details.
• Sales Analytics: Provide detailed analytics on sales trends and customer preferences.

4. POS (Point of Sale)

• User-Oriented Design: Touchscreen-friendly interface designed for ease of use.
• Sales Suspension & Order/Billing: Suspend sales, print orders, and bills.
• Draft and Hold Sales: Draft or hold sales for future completion.
• Customer Management: Easily create and manage customer profiles.
• Product Filtering: Filter products by category and brand, and display featured products.
• Quick Add to Order: Add products to orders by clicking on product images.
• Order Management: Apply discounts, taxes, and shipping costs at the order level.
• Multiple Payments: Accept multiple payment methods including cash, cheque, gift cards, and more.
• Coupon Code & Discounts: Offer discounts via coupon code.
• Sales Notes: Add notes related to sales, payments, and staff.
• Sales Editing: Edit and delete recent sales (last 10).
• Quick Cash: Access quick cash options for faster transactions.
• Cash Register Management: Open and close cash registers with ease.
• Daily Reporting: View today’s sales and profit reports.
• Customer Loyalty Program: Implement a loyalty program to reward repeat customers.

5. Multi-Warehouse or Multi-Store Management

• Manage Multiple Warehouses or Store Locations.
• Assign Warehouses or Stores to Different Users.
• Handle Stock Transfers Between Locations.
• Inventory Optimization: Use analytics to optimize inventory levels across locations.

6. Return Management

• Manage Sales Returns and Purchase Returns Seamlessly.
• Track Returned Products: Ensure accurate stock levels with each return transaction.
• Return Policy Management: Define and manage return policies for products.

7. Quotation Management

• Quotation Management: Add, edit, delete, and view quotations.
• Order Management: Apply discounts, taxes, and shipping costs at the quotation level.
• Document Attachment: Attach relevant documents to quotations.
• Conversion to Sale/Purchase: Convert quotations into sales or purchase orders.
• Email Notifications: Send quotation details to customers via email.
• Quotation Analytics: Analyze the conversion rate of quotations to sales.

8. Stock Transfer

• Warehouse Transfer: Transfer products between multiple warehouses.
• Transfer Management: Add, edit, delete, and view transfers with status tracking.
• Shipping Costs: Manage shipping costs associated with stock transfers.
• Document Attachment: Attach relevant documents to transfers.
• CSV Import: Import transfer records using CSV files.
• Transfer Approval Workflow: Implement an approval process for stock transfers.

9. Stock Count and Adjustment

• Physical Stock Counting: Create stock counts for physical inventory checks.
• Stock Comparison: Compare physical stock with software records.
• Stock Adjustment: Automatically or manually adjust stock levels based on count discrepancies.
• Audit Trails: Maintain logs of stock adjustments for accountability.

10. Accounts Management

• Bank Account Management: Add and manage bank accounts.
• Money Transfer: Transfer funds between bank accounts.
• Account Statements: Generate and view account statements.
• Balance Sheet: Create and review balance sheets.
• Transaction & Payment Management: Relate bank accounts with transactions and payments.
• Financial Forecasting: Utilize analytics to project future financial trends.

11. Expense Management

• Track Business Expenses: Categorize expenses by type and link them to specific accounts or operations.
• Expense Reports: Analyze expense reports to understand cash flow and spending patterns.
• Expense Approval Workflow: Set up an approval process for significant expenses.

12. Income Management

• Monitor Business Income: Track income from product sales, service charges, and other revenue streams.
• Income Reports: Generate reports to analyze business growth.
• Branch-wise Income: Track income across branches for detailed insights.
• Income Forecasting: Use historical data to predict future income trends.

13. Customer & Supplier Management

• Customer & Supplier Database: Maintain organized records with contact details, outstanding dues, and transaction history.
• Advance Deposit: Allow customers to make advance deposits for future purchases.
• Rewards Points: Implement a rewards point system, with earning and redemption options.
• Gift Card: Issue, redeem, and manage gift cards.
• Customer Segmentation: Segment customers for targeted marketing and communication.

14. HRM (Human Resource Management)

• Department and Employee Management: Add, view, edit, and delete departments and employees.
• Attendance Management: Track and manage employee attendance.
• Payroll Management: Handle employee payroll and attendance.
• Holiday Management: Manage employee holiday applications.
• Employee Performance Tracking: Monitor employee performance and reviews.

15. User & Role Management

• User and Role Management: Add, edit, delete, and view users, and assign roles.
• Combined Roles: Assign users as both supplier and customer.
• Customer User Accounts: Create accounts for customers.
• Money Deposit Facility: Enable customers to deposit money into their accounts.
• Email Notifications: Notify users of account details via email.
• CSV Import: Import customer, biller, and supplier records via CSV files.
• User Activity Logs: Track user activity for security and accountability.

16. Reports Management

• Summary Reports: Generate warehouse-wise transaction summary reports.
• Profit/Loss Reports: Analyze profit/loss based on average COGS (Cost of Goods Sold).
• Best Seller Chart: View best sellers for the last 3 months.
• Product Reports: Access detailed product reports with transaction summaries.
• Sales Reports: Generate daily and monthly sales reports.
• Purchase Reports: Generate daily and monthly purchase reports.
• Product-wise Reports: View sales and purchase reports filtered by product and date.
• Payment Reports: Detailed reports on payments made and received.
• Customer Reports: Access customer transaction reports.
• Customer Due Reports: View reports on customer dues.
• Supplier Reports: Access detailed supplier transaction reports.
• Supplier Due Reports: View reports on supplier dues.
• Sales Report Charts: Access various filtering options for sales reports.
• Warehouse Reports: Generate detailed warehouse transaction reports.
• Warehouse Stock Charts: Visualize warehouse stock levels.
• Product Expiry Reports: Track products nearing expiry.
• Alert Quantity Reports: Get alerted on low stock levels.
• Daily Sale Objective Reports: Track daily sales objectives.
• User Reports: Detailed user transaction reports.

17. Settings

• Logo and Site Title: Edit your logo and site title.
• POS Settings: Configure POS settings to match your business needs.
• User Profile and Password Management: Edit profiles and change passwords.
• Role Management: Create and manage roles for users.
• Cash Register Management: Manage cash registers effectively.
• Customer Group Management: Add, edit, delete, and view customer groups.
• Warehouse Management: Add, edit, delete, and view warehouses.
• Tax Rates Management: Manage tax rates easily.
• Brand Management: Add, edit, delete, and view brands.
• Unit Management: Add, edit, delete, and view product units.
• Currency Management: Manage multiple currencies.
• Custom Field Management: Add, edit, delete, and view custom fields.
• Discount Plan and Role Permissions: Manage discount plans and role permissions.
• SMS Notifications: Integrate with Twilio and Clickatell for SMS notifications.
• General, POS, HRM, and Reward Point Settings: Customize settings to fit your business.

18. Multi-Language

• Language Customization: Easily switch between multiple languages for better localization and user experience.
• Language Pack Support: Import or customize language packs to add new languages.
• Employee Language Settings: Allow employees to use the system in their preferred language.
• Customer Language Preference: Enable customers to receive invoices, emails, and notifications in their preferred language.
• Real-Time Language Switching: Switch languages without affecting ongoing operations.

19. Multi-Currency

• Multi-Currency Support: Handle transactions in multiple currencies for global operations.
• Currency Conversion: Automatic conversion of currency rates using real-time exchange rate APIs.
• Currency Formatting: Customizable currency formatting based on region or country.
• Transaction History in Different Currencies: Keep detailed records of transactions in both the base and foreign currencies.
• Customer-Specific Currencies: Assign specific currencies to customers based on their location or preference.
• Currency Reports: Generate reports to analyze sales, purchases, and financials in different currencies.

20. Customer Loyalty Program

• Loyalty Point System: Reward customers with points for every purchase made.
• Redemption Mechanism: Allow customers to redeem points for discounts or free products.
• Tiered Loyalty Levels: Create tiered loyalty levels, offering more rewards to top-tier customers.
• Automatic Points Calculation: Automatically assign points based on transaction value.
• Customer Engagement: Notify customers of their available points and rewards.

21. Gift Card System

• Gift Card Creation: Issue and manage gift cards for customers.
• Gift Card Tracking: Track the balance and usage of issued gift cards.
• Expiration Management: Set and manage expiration dates for gift cards.
• Redeem via POS and Online: Allow customers to redeem gift cards both in-store and online.

22. Advanced Reporting and Analytics

• Custom Reports: Generate custom reports tailored to specific business needs.
• Interactive Dashboards: Get real-time insights with interactive dashboards that display key business metrics.
• Forecasting Tools: Use machine learning algorithms to forecast sales, inventory needs, and seasonal trends.
• KPI Tracking: Monitor key performance indicators (KPIs) for sales, inventory turnover, profit margins, and customer engagement.
• Cost of Goods Sold (COGS) Analysis: Get in-depth reports on COGS and optimize pricing strategies.

Benefits of Using Shop ERP

1. Comprehensive Business Management: Shop ERP offers all-in-one business management, including product, sales, purchase, and HRM modules, providing a unified solution to streamline your operations.
2. Increased Efficiency: By automating tasks such as inventory tracking, purchase management, and sales reporting, Shop ERP reduces manual errors and saves time, enabling businesses to focus on growth.
3. Enhanced Decision-Making: With powerful analytics and reporting tools, businesses can make data-driven decisions, gain insights into trends, and optimize inventory, finances, and customer management.
4. Real-Time Data Access: Shop ERP ensures real-time access to critical business data, allowing for quicker responses to market changes and better management of inventory, sales, and finances.
5. Multi-Store and Warehouse Support: Manage multiple stores or warehouses from one platform, ensuring seamless operations across different locations with efficient stock transfers and inventory control.
6. Flexible and Scalable: Shop ERP is designed to grow with your business, allowing you to add more users, features, and integrations as your business expands.
7. Improved Customer Experience: With features like customer loyalty programs, reward points, and targeted marketing through segmentation, Shop ERP helps enhance customer satisfaction and retention.
8. Robust HR and Payroll Management: The HRM module simplifies employee management, payroll, attendance tracking, and performance evaluations, ensuring smooth HR operations and employee satisfaction.
9. Global Business Ready: With multi-language and multi-currency support, Shop ERP is equipped to handle global business operations, making it ideal for businesses looking to expand internationally.
10. Customization and Flexibility: The system allows extensive customization of product details, tax methods, and promotional pricing, ensuring it fits your unique business needs.
11. Secure and Reliable: Shop ERP ensures data security with user roles, permissions, and backup management, giving businesses peace of mind regarding the safety of their data.
12. Cost Reduction: By optimizing inventory levels, reducing human error, and automating routine tasks, Shop ERP helps reduce operational costs and improve profitability.

Who Should Use Shop ERP?

1. Medium to Large Enterprises: Businesses with complex operations, multiple departments, or large inventories can benefit from the integrated modules that Shop ERP offers, such as product, sales, purchase, HRM, and finance management.
2. Retail and Wholesale Businesses: Companies managing large inventories, multiple suppliers, and numerous customer transactions will find Shop ERP’s features like inventory management, product tracking, and multi-store/warehouse support invaluable.
3. E-Commerce Platforms: Businesses selling both physical and digital products online can use Shop ERP to manage their inventory, orders, customers, and finances in one platform, along with support for online payments.
4. Multi-Store or Multi-Warehouse Businesses: Businesses with multiple branches or warehouses can use Shop ERP to monitor stock transfers, manage inventory across locations, and ensure optimal operations for all stores and warehouses.
5. Businesses with International Operations: Companies dealing with multiple currencies or languages can take advantage of Shop ERP’s multi-currency and multi-language features, making it easier to manage global operations efficiently.
6. Companies with Large Workforces: Organizations with a significant number of employees can benefit from Shop ERP’s HRM module, which handles payroll, attendance, leave, and performance management, streamlining HR operations.
7. Service-Based Businesses: Shop ERP includes options for managing services, making it a great tool for businesses that offer services alongside or instead of products, allowing for proper billing and resource management.
8. Distribution and Supply Chain Businesses: Companies involved in distribution or managing complex supply chains can use Shop ERP’s purchase, stock, and vendor management features to optimize their procurement and logistics processes.
9. Businesses Requiring Detailed Reporting: Companies that need detailed financial, sales, stock, and performance reports for better decision-making will find the robust reporting and analytics in Shop ERP essential for business intelligence.
10. Organizations Looking for Automation: Businesses aiming to automate daily tasks like sales, purchases, inventory control, and finance management should choose Shop ERP to minimize manual errors and increase operational efficiency.

In summary, Shop ERP is designed for businesses seeking to streamline operations, enhance efficiency, and grow with a flexible, scalable, and all-in-one business management solution.